We request this information to support our reporting process for donors, emphasising the environmental and social impact of their contributions. Sharing your story not only allows you to express gratitude to donors but also inspires and informs others, helping them benefit from similar opportunities.
SOS handles all logistics, including delivery and installation at your location. We can assist with manufacturer communication for detailed user instructions.
Currently, SOS does not offer storage for pledged items.
Yes, you can request specific items in advance, but availability varies. We recommend checking our online inventory regularly and reaching out for updates. However, SOS does not provide storage for pledged assets. For delivered items, SOS manages logistics, delivery, and installation where applicable.
By clearly communicating your needs early, we can better assist in finding the optimal solution. However, please note that our inventory is dynamic, and assets are provided as they become available. We offer an organised and easily accessible online inventory that details available goods and delivery timeframes. We encourage our network of social enterprises to… Continue reading Can I Request Specific Items in Advance?
Assets with valid warranties and certifications retain these through the transfer of ownership, provided the terms and conditions are upheld.
SOS arranges the donation of assets at no cost to your organisation. We coordinate cleaning and delivery to ensure items are delivered in a usable state. Post-delivery, the beneficiary assumes responsibility for maintenance and cleaning by signing a Transfer of Ownership Form.
Yes. We use a structured grading system to ensure that only safe and suitable items are donated, and all assets are thoroughly cleaned before delivery. If warranties or certifications are still valid at the time of transfer, they will be included.
We use a structured grading system during site assessments to ensure only safe and suitable assets are donated. All items are thoroughly deep cleaned by our team before delivery
Effective and timely communication with our team is key to meeting your needs. Once you identify a need for assets, please contact us via our contact form or submit a Wish List request if you are registered with us. Our team will strive to provide the most suitable solution with available inventory. Beneficiaries are required… Continue reading What Does My Organisation Need to Do to Receive Donations?
While the furniture itself is free, recipients may need to cover logistics costs such as transportation and installation. However, SOS arranges the donation at no cost to beneficiaries, including cleaning and delivery. Post-delivery, maintenance and upkeep are the recipient’s responsibility. To ensure an auditable process, beneficiaries must sign a Transfer of Ownership Form, provide delivery… Continue reading Is there a cost for receiving furniture donations, and who covers delivery, cleaning, and maintenance?
We provide consistent access to high-quality assets from organisations across Hong Kong and Singapore committed to supporting social enterprises. Our team streamlines the process of sourcing and redistributing resources to match your needs.