The millennial generation has been changing values in the workplace. Workplaces have been more collaborative than before, and organizations believe that smart offices are crucial for productivity and efficiency. Social technologies have been integrated into many organization's workflows to facilitate collaborative learning and knowledge sharing.
Collaborative learning is growing amongst the workforce, and the tools needed are also increasing in importance. Instant messaging and video conferencing has allowed employees to work more closely and promotes knowledge sharing. According to a surveyconducted by ReportLink, it reveals that 49% of employees believe instant messaging tools enhance team collaboration.
Social technology has provided employees the autonomy to enable self-organization, generate better communication and engagement. A surveyconducted by McKinseyhas found that 45% of respondents report that social technology is extremely integrated into their day-to-day work and companies that adapt to message-based platforms communicated more than others in teams, functions and business units.
Reducing communication costs has remained as one of the advantages of using collaborative tools. By implementing visual communication tools such as video conferencing, it has allowed businesses to forgo the expense of travel and provided more time for employees to perform in their role. While using all BIM-process and collaborative technology tools, JE Dunn Construction and SERA Architectswere able to save $10 million in construction costs in building the Collaborative Life Sciences Building.
Embedding social technology into business processes provides guidance, enabling workflows to be optimized, leading to increased productivity. Capturing the workflow allows companies to study the effectiveness of the process and to think strategically on how to achieve their goals.
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